Refund & Cancellation Policy

Last updated: October 11, 2026

PLRVERSE sells digitally delivered products, not physical goods. Please read each listing's contents, file formats, software requirements, access method and usage terms before ordering.

Problems with an order

If a download is missing, corrupted, inaccessible, materially different from its description, or you believe you were charged twice, email contact@plrverse.com as soon as reasonably possible. Include the order number, product name and a description of the issue. Do not send passwords or card details.

We will review the circumstances and, where appropriate, help restore access, provide a working replacement or issue a refund in accordance with applicable law.

Change of mind

Because digital items may be supplied or downloaded soon after purchase, a change-of-mind refund is not automatically available after the digital content has been delivered. This does not affect mandatory cancellation, withdrawal, conformity or refund rights under applicable consumer law.

Cancellation

Contact us promptly if you wish to cancel an order. Whether cancellation is available depends on the order's fulfillment status, any legally required consent to digital delivery and your applicable statutory rights. We do not treat all digital sales as automatically exempt from cancellation rights.

Approved refunds

If approved, refunds are normally processed back through the original payment method. The time for funds to appear depends on the payment provider and financial institution.

Contact

Questions about refunds or a digital order: contact@plrverse.com.

Nothing in this policy restricts statutory consumer remedies that cannot legally be excluded.